Terms of Service
1. Introduction Welcome to Lumen. These Terms of Service govern your use of our website, applications, and services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Services.
2. Use of Services
- You must be at least 18 years old or have parental consent to use our Services.
- You agree not to use our Services for any illegal or unauthorized purpose.
- You must not attempt to interfere with the proper working of our Services.
3. Purchases & Payments
- All purchases made through our Services are final and non-refundable except as explicitly stated in our Refund Policy.
- You are responsible for providing accurate and complete payment information.
- We reserve the right to change prices and availability of products at any time without prior notice.
4. Refund Policy Refunds are only granted under the following conditions:
- If the purchased application fails to launch on your device due to an issue on our side.
- Before requesting a refund, you must first contact our support team at Discord channel and allow us to assist you in resolving the issue.
- If our support team is unable to resolve the problem after reasonable troubleshooting, a refund will be issued.
- Refund requests must be submitted within [X] days of purchase with proof of the issue.
- Refunds will be processed back to the original payment method used.
5. Intellectual Property
- All content, logos, trademarks, and intellectual property associated with our Services are owned by us or licensed to us.
- You may not copy, distribute, or modify any part of our Services without our express written consent.
6. Limitation of Liability
- We are not liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.
- Our total liability under these Terms shall not exceed the total amount paid by you for the Services.
7. Modifications to the Terms We reserve the right to modify these Terms at any time. Continued use of our Services after changes constitute acceptance of the updated Terms.
8. Contact Information If you have any questions about these Terms, please contact us at Discord channel.